Our security approach
Alleria AI, Inc. designs technology with security, operational control and resilience considered throughout architecture, development and production use
Security controls may differ between products and systems, but our general approach emphasizes controlled access, isolation, validation, recoverability and clear system boundaries
Secure architecture
We aim to separate public interfaces, application layers, developer access and private processing infrastructure according to their operational purpose
Internal processing components may remain inaccessible to the public and may only be reached through authorized application or API layers
This separation helps reduce unnecessary exposure and limits direct access to sensitive infrastructure
Authentication and access control
Where authenticated systems are provided, access controls are designed around verified identities, scoped permissions and role-based authority
Administrative, partner, developer and customer capabilities may be separated according to the role and system involved
Access to production functionality may be subject to additional eligibility, licensing, commercial or technical requirements
API and production access
Developer and production integrations may use API credentials or other controlled access mechanisms
Production credentials should be treated as sensitive and should not be publicly disclosed, embedded in client-side code or shared outside authorized environments
Access may be scoped, revoked, replaced or otherwise managed as part of the applicable product or production lifecycle
Credential protection
Sensitive credentials should be stored using appropriate security controls and exposed only where operationally necessary
Where systems display sensitive secrets, full credential values may be limited to appropriate activation or issuance flows and masked thereafter
Tenant and organizational isolation
Multi-organization systems are designed to maintain clear boundaries between organizations, users, permissions and associated data
Authorization decisions should be based on authenticated identity and validated organization context rather than on user-supplied routing information alone
Webhook and event integrity
Where external providers communicate with our systems through webhooks or similar event mechanisms, security measures may include signature verification, event persistence, idempotency and duplicate-event protection
These controls help reduce the risk of unauthorized, duplicated or inconsistent event processing
Resilience and recovery
Production systems are designed with resilience in mind, including controlled retry, recovery and reversible state handling where appropriate
Recovery mechanisms are intended to restore valid system operation while preserving authorization, licensing and entitlement boundaries
Monitoring and operational integrity
Technical logs, system events and operational signals may be used to support reliability, security investigation, abuse prevention and troubleshooting
Monitoring is intended to support system integrity and should be proportionate to the operational and security purpose involved
Data minimization
We aim to limit collection and processing of information to what is reasonably necessary for the relevant system, operational or business purpose
Different products may process different categories of data, and applicable product-specific documentation should be consulted where relevant
Privacy and security
Security and privacy are related but distinct responsibilities
Our handling of personal information on the corporate website is described in our Privacy Policy
Information about cookies and similar technologies is available in our Cookie Policy
Human control and responsible operation
Intelligent systems should be designed with appropriate human oversight, clear operational boundaries and escalation paths where consequential decisions or actions are involved
The appropriate degree of human control depends on the application, environment and risk level of the system being used
Third-party infrastructure
Alleria AI, Inc. may rely on third-party infrastructure, hosting, communications, payment, signing or other service providers as part of operating its websites and technology systems
Third-party providers are subject to their own security and operational practices, and their use does not eliminate the need for appropriate safeguards within our own systems
Security limitations
No technology platform, network, transmission method or security control can guarantee absolute security
Security is an ongoing process and controls may evolve as threats, technologies and operational requirements change
Reporting a security concern
If you believe you have identified a security issue affecting the Alleria AI, Inc. corporate website or one of our technologies, please contact us with sufficient information to evaluate the concern
Please do not publicly disclose sensitive vulnerability details before we have had a reasonable opportunity to investigate
No certification claim
This Security & Trust page describes our general security approach and does not by itself represent a claim of certification, regulatory approval, independent audit or compliance with a particular security standard unless such a claim is separately and explicitly stated
Updates
We may update this page as our technology, infrastructure, operational practices and security controls evolve